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Welcome To Fratello's Pizzeria
Fratello's Pizzeria, located at 9225 NY-49 in Marcy, NY, is a culinary gem known for its exceptional pizza and outstanding customer service. Customers rave about the delicious, nostalgia-inducing pizza that recalls flavors from their childhood, along with perfectly cooked wings and mouth-watering specials like Chicken Riggies. The warm and attentive staff ensure every dining experience is memorable, with a commitment to making things right, as highlighted by patrons in their heartfelt reviews. With reasonable prices and a welcoming atmosphere, Fratello’s is set to become a beloved spot for both locals and visitors alike.
Today's Suggestions
Explore the featured selections!
LARGE HAND TOSSED
10 WINGS
LARGE CHICKEN CLUB
LARGE TURKEY SUB
About
Fratello's Pizzeria
Welcome to Fratello's Pizzeria, a delightful gem nestled in the heart of Marcy, New York, at 9225 NY-49. Known for its exceptional blend of traditional flavors and modern charm, this pizzeria truly understands the essence of culinary excellence. With a phone call away at +1 315-736-4757, you're just moments from indulging in a slice of their delightful offerings.
Customer experiences at Fratello's speak volumes, showcasing not only their dedication to quality food but also unparalleled customer service. One enthusiastic reviewer, Jay Robison, shared an experience that reflects the restaurant's commitment to its patrons. After a mishap with an online order, the staff jumped into action, ensuring the food was prepared swiftly with no hesitation—proving that customer care is a top priority. Jay noted, "They understand and get the concept of wowing a customer," emphasizing the genuine warmth and service one receives here.
The food at Fratello's shines as brightly as its service. Many guests rave about the pizza that takes them back to their childhood neighborhoods, delivering nostalgia with every bite. According to Big Dee, "I LOVE Fratello's and you will too!"—a powerful endorsement for a pizzeria that offers everything from excellent slices to their famed Chicken Riggie special, which pairs beautifully with their fresh garlic bread and crisp salads.
While the diverse menu offers an array of options, the wings are a standout, expertly cooked and slathered in rich sauces that leave you craving more. Customers have expressed great satisfaction, with comments highlighting the perfect balance of flavors. Brandon Palmer found their sauce irresistible, adding, "The prices are very reasonable as well," indicating that quality doesn't have to break the bank.
Despite the occasional hiccup—like the lack of fish fry mentioned by Michael Polak—Fratello's remains a venue where comfort and quality meld seamlessly. The ambiance is inviting, with ample seating available for those looking to enjoy a meal with family or friends. The staff, described as polite and attentive, further enhances the dining experience, making every visit memorable.
So, whether you are a local or just passing through, Fratello's Pizzeria promises not only delightful dishes but also a welcoming atmosphere that makes you feel right at home. Dive into their menu and discover why so many cherish this delightful pizzeria. You might just find your new favorite spot!
People talk
Our Guestbook
“ Let me tell you about this pizza place in Marcy! They understand and get the concept of wowing a customer. I of the best customer service experiences I have had in a long time. This will probably be my longest review ever. I would like to start with the experience. We ordered our food online and thought all was well. I went to pick up the food and the online order was placed for another location. Now in another place they could have said sorry you need to replace your order and pay for it again it was a large order and the food was made at another restaurant and will go to waste. Instead no questions were asked they immediately asked what we had and made it as fast as they could. I have been in a lifetime of customer service jobs and they are by far on top of the customer service game!! Well done!! Now let's get to the food. Growing up were inside I have experienced every type of pizza and wings you can imagine. They have an amazing food as well. The pizza reminded me of a pie from the old neighborhood and the wings were sooooo good!!! Perfectly cooked and the sauces are really good!! Thank you to the crew at Fratello's you have gained a life long customer. ”
“ I love Fratello’s and eat at the Frankfort location all the time. Happy to see them expand to Marcy! ”
“ EXCELLENT PIZZERIA/Restaurant!! I ordered the Chicken Riggie special with salad and garlic bread (15)...VERY GOOD!! Excellent slices as well! I LOVE Fratello's and you will too, guaranteed!! Excellent staff! Owner is a cool dude! ”
“ Update Friday March 8th 2024, disappointed to realize there is NO FISH FRY at this location. I went in there with the appetite for a fish fry but I ended up with a mixed cold cut sub. Plenty of seating. Staff very polite. Food was good. We will return. The meatballs and sauce that I ordered looked and smelled so good I started eating and I forgot to take a picture. ”
“ I come here often on my lunch break. Great tasting pizza. I love the sauce. The prices are very reasonable as well. I give 4.6 stars. The only pointer I could give is they dont heat their slices they just hand them to you from the counter. Every once in awhile they are not hot enough but they are more than happy to throw it in the oven if you ask. Highly recommend ”
“ Best Lunchtime Pizza, Wings, Salads etc in the Utica area. Glad they opened up here in Onieda Co. The Ladies are the biggest sweethearts around. Always smiling, always thanking you for your business and make whatever you order correctly. It’s hard to find help let alone good help. Thank you Lady’s for making our Mid-Day Lunch break great everyday. Chris (NYS DOT) ”
“ Already a huge fan of Fratellos but tonight made it even more so! We accidentally placed our order for the Frankfort location instead of Marcy. Upon realizing this when we got there, the girls asked the owner if they could make our order since it was paid for already. They quickly put our order together and called the other location to let them know. I appreciate this so much! It's the little things like this that make such a great impression. Food is hot and delicious. Great service. Thank you! ”
“ Food was Excellent and the Staff was friendly and inviting. I ordered everything online and picked it up, was hot and ready to serve. Everyone enjoyed and all said they would definitely go there!!! Thank you so much for everything!!! See ya soon!!! ”